The Financial Ombudsman Service (FOS)

The Financial Ombudsman Service (FOS)

You can easily grumble into the Financial Ombudsman provider (FOS) exactly how a creditor or financial obligation collection agency has behaved whenever working with your bank account. The solution is independent and free. FOS will appear at your issue and determine if the creditor or financial obligation collection agency has addressed you fairly. FOS can purchase the ongoing business to place things right, and even purchase them to cover you payment. You have to grumble to your debt or creditor collection agency first.

Financial Conduct Authority (FCA)

It may be well well worth contacting the Financial Conduct Authority (FCA) entirely on the customer Helpline. See Useful connections later on in this particular fact sheet. The FCA will not use up specific complaints, but gathers information you can use to do this against creditors.

The FCA has powers that are extensive such as having the ability to:

  • withdraw an organization’s authorisation;
  • stop an individual involved in monetary solutions;
  • suspend a company for approximately one year;
  • publicise what a ongoing business has been doing incorrect; and
  • supply the business a penalty that is financial. „The Financial Ombudsman Service (FOS)“ weiterlesen